Help desk //

Support. Creator help.

Quick answers for Android live wallpapers, Creator exports, imported .es files, and bug reports.

Import

.es wallpapers

Open Manage Wallpaper, tap Import in the top right, then choose the .es file you received.

View tutorials
Create

Creator workflow

Import layers, tune depth and motion, preview your scene, then export or share it.

Open Creator page
Community

Ask around

Share wallpapers, ask creator questions, and follow progress with the ESEER community.

Join Discord

// Troubleshooting

Quick fixes.

My battery is draining more than usual.

A live wallpaper will always use more power than a static wallpaper. You can lower FPS in settings to greatly reduce battery use, and disable effects for even more economy.

The wallpaper does not move with my phone.

Check that gyroscope motion is enabled for the wallpaper. Some devices also reduce sensor updates when battery saver is active.

My imported .es file does not appear.

Make sure you selected a .es file from Manage Wallpaper, then Import in the top right. If the file came from a chat app, download it locally before importing.

The scene looks flat or layers do not separate well.

Increase depth gradually, check the layer order, and use PNG or WEBP images when a layer needs transparency.

The wallpaper feels heavy or stutters.

Lower FPS, reduce effects, and simplify very large layered scenes. Keeping Android and ESEER updated can also help performance.

// Before emailing

Send the useful bits.

  • Device model
  • Android version
  • ESEER app version
  • Wallpaper or project name
  • Steps to reproduce the issue
  • Screenshot or screen recording